A Telemedicine in Internal Medicine: A Review of Patient Outcomes, Physician Workload, and Healthcare System Efficiency
Telemedicine in Internal Medicine: A Review of Patient Outcomes, Physician Workload, and Healthcare System Efficiency
Abstract
In recent years, advances in digital technology have brought about major changes in the way global healthcare services are delivered. The COVID-19 pandemic has accelerated the use of information technology in healthcare, including the use of telemedicine. In the field of internal medicine, which generally requires long-term management of chronic diseases, telemedicine offers the potential to expand the reach of services, improve efficiency, and maintain good clinical outcomes. The objective of this study is to narratively examine how telemedicine influences patient clinical outcomes, healthcare worker workload, and healthcare system efficiency in internal medicine practice. Through a literature review of the past five years, insights into the benefits and challenges of telemedicine implementation were obtained. The literature review included publications from PubMed, Scopus, and Web of Science databases from 2020 to 2025. Studies were selected based on topic relevance, contextual relevance to internal medicine, and availability of full-text articles published between 2020 and 2025. The results show that telemedicine has been proven to improve access to services, speed up response times, and reduce pressure on healthcare facilities. However, there is an increase in administrative burden for healthcare workers, necessitating adequate infrastructure support, flexible policies, and training for healthcare workers to ensure optimal implementation
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- 2026-05-09 (2)
- 2026-05-09 (1)
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Copyright (c) 2026 Benly Levi Andreas Sibarani, Gres, Kartini Ganne Margareth Sitorus, Aurora Fajria Anwari; Shella Sharon
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